tag:archive.instatus.com,2005:/history Archive Status - Incident history 2025-11-12T04:00:00.000+00:00 Archive tag:archive.instatus.com,2005:Incident/cmhvtugys00fboo9726ct9zwn 2025-11-12T04:00:00.000+00:00 2025-11-12T04:00:00.000+00:00 Archive Services Outage Type: Incident

Duration: 8 hours and 55 minutes

Affected Components: Archive App, API

Nov 12, 04:00:00 GMT+0
Identified - We are currently experiencing a service disruption affecting all services running on our domain. The outage began at 10:15 PM EST on November 12, 2025..

Nov 12, 12:55:23 GMT+0
Resolved - On **November 11 at approximately 10:15 PM EST**, our primary domain experienced a **temporary configuration issue** that caused interruptions across Archive services. Our team worked quickly to resolve the issue and monitor DNS propagation worldwide. While recovery timelines for this type of issue typically take **24–48 hours**, we're happy to confirm that **service was restored much faster and all systems are now fully operational**. We're also implementing additional safeguards to prevent this from happening again. If you have any questions, please get in touch with our support team at [support@archive.com](mailto:support@archive.com)..

]]> tag:archive.instatus.com,2005:Incident/cmddh228w0049tnphtgsefg0p 2025-07-21T19:01:39.808+00:00 2025-07-23T19:48:59.086+00:00 Delays with content delivery from Instagram Type: Incident

Duration: 6 days, 15 hours and 57 minutes

Affected Components: Instagram Integration

Jul 23, 19:48:59 GMT+0
Monitoring - Our processing queues are nearly fully normalized. We expect to confirm complete resolution shortly and will share a final update as soon as it’s fully resolved..

Jul 21, 19:01:39 GMT+0
Monitoring - We’re currently experiencing delays with content delivery from Instagram. Your content is being saved correctly, but it may take longer than usual to appear in your workspace. Our engineering team is actively working to resolve the issue. .

Jul 22, 14:00:04 GMT+0
Monitoring - Currently, the delay only affects Reels and Feed Posts, while Instagram stories should appear in your workspace immediately. We are continuously working on this and will keep you informed..

Jul 28, 10:58:20 GMT+0
Resolved - We've successfully resolved the processing issues that were affecting Instagram content. Your Reels and Feed posts are now being captured and delivered as expected. Everything's working smoothly again and content is happily flowing through. .

]]> tag:archive.instatus.com,2005:Maintenance/cli096hzi578795ouoarys5u5yg 2023-05-24T07:00:00.000+00:00 2023-05-24T07:20:00.000+00:00 Scheduled Brief System Pause on May 24 Type: Maintenance

Duration: 20 minutes

May 24, 07:20:00 GMT+0
Completed - Maintenance has completed successfully.

May 24, 07:00:01 GMT+0
Identified - Maintenance is now in progress.

May 24, 07:00:00 GMT+0
Identified - Just a quick note to let you know that we're making our system even better. We're performing an upgrade tomorrow at 3 a.m. Miami time. There might be a small pause of 15-20 minutes in our services during this time. Thank you for your understanding and patience..

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